Vodafone Live!, not available on the N86 [UPDATED]

POST UPDATED 12/10/09 – Scroll to the bottom of the article for the latest…

Vodafone, oh Vodafone, why do you upset me so?

Regular readers of my work will know that I have an ongoing love affair with Vodafone UK, or ‘Big Red’ as I affectionately call her.

Voda-moan

A mini Voda-moan

We’ve had our ups, our downs and our fallings-out, but over the years we’ve grown to appreciate our mutual quirks and subsequent relationship demands. Lo and verily,  today we have another… hurdle to overcome.

Some of you may remember me wondering just where my handset of the moment, the N86, would land when it reached these shores. I speculated that it would be land on the lap of Big Red, but alas they passed and plumped instead for the N97.

Ah well.

So far, so what eh?

Being the Nokia aficionado that I am however, I wasn’t going to let a small thing like no carrier support prevent me from owning my handset of choice, so I promptly went out and bought one.

End of story, right? Wrong.

Thing is, among the myriad of reasons for me having been a Vodafone customer for the best part of 15yrs, one of them – today at least – is its home portal, currently going under the name of Vodafone Live!

It’s through this portal that I find music, games and mainly, my train times. I don’t drive and when I make plans, I keep them. I often plan my journeys with an almost military-like precision and Vodafone ‘My Trains’ is an invaluable service that I use pretty much every day, without fail.

From here I may choose to visit different parts of the Live! service… but this particular saved bookmark is nearly always my jumping off point.

Now, look at these two pictures….

Something’s wrong with the one on the right, right? Of course there is.

Even worse though is this, the Vodafone Live Homepage:

Both pages are from http://live.vodafone.com, both are connected using the Vodafone Live APN. The only difference is the handset I used; my old N95 8GB is on the left and on the right, my beloved N86.

I asked @VodafoneUK about a possible fix on Twitter, to which they replied (over three tweets):

Using the WAP access point will give you best chance of it rendering properly however it maybe a case of it not being Vodafone Live! compatible if it’s not rendering normally through the WAP access point. It may be worth posting your settings on the eForum to make sure everything is set up as much as it can be bearing in mind the N86 isn’t a phone we stock. Thanks.

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