Shopping at the OVI store…

Fantastic, PMSL!

Amazing. Congratulations.

[...] This post was mentioned on Twitter by Neil McHugh, James Zielinski. James Zielinski said: RT @neil_mchugh the Ovi Store from TRMP, this is fantastic lol http://tinyurl.com/ygpl2sr @reallymobile @bensmithuk [...]

Haha, priceless!

(Btw, I got an email from Ovi support once asking me for, among many other info, my passport number. Go figure…)

v4ry gud
i <3 hana mntna
whr u gt the scrnsvr? r day 3?

oh wait I'm not 8 either. Yep even more annoying I successfully bought gravity, tetris and sonic, returned my phone, got a new handset, same sim, same ovi account, can i redownload £15 worth of apps, can I buggery and to make matters worse they just sit there taunting me in the 'my stuff' section.

http://hello5800.tumblr.com/post/208597680/my-stuff-but-i-cant-get-it-i-had-a-nokia-n97

I tried to buy jokuispot – but couldnt find the premium verison, so just got it off their own site instead. Searching for last.fm was equally fruitless so off to their site i went. It's a shabby bag-o-shite.

Though i did manage to buy the worlds worst flight control clone for £1.50.

Social comments and analytics for this post…

This post was mentioned on Twitter by bensmithuk: RT @ReallyMobile: Posted “Shopping at the Ovi Store…” by @ReallyMobile http://trmp.tv/?p=2049 #ReallyMobile #Nokia #OVI #Humour…

Ouch… that’s grim. Same happened to me with some Gravity installs on long-term loan handset. In the end I just bought it again direct from the developer (who’s app’s so awesome I don’t mind bunging a few quid extra).

Yes, it’s like a ‘idiots guide to identity theft’… Passport numbers, bank details…

What next? A vile of blood?

Brilliant!

That’s because licenses on the Ovi Store cannot be transfered from one phone to another. Every license is per-phone, not per-SIM, per-credit-card, or per-person.

its funny because it is true.

the worst part about it is that if you read the fine print it says that once you buy an app you own it. the only way to get your money back is if the app is defectifve or not advertised correctly in terms of its features. if you want your money back you have to provide proof of purchase and it could take 30 days!! are they serious? why would i bother logging in if i will need proof of purchase?

which is why i will never buy from ovi store again. well maybe some wallpaper imagine you spend £100 ? £200 ? drop your phone? can you get ovi store insurance?

and why have the my stuff section?

Fantastic, PMSL!

Fantastic, PMSL!

Amazing. Congratulations.

Amazing. Congratulations.

Haha, priceless!(Btw, I got an email from Ovi support once asking me for, among many other info, my passport number. Go figure…)

Haha, priceless!

(Btw, I got an email from Ovi support once asking me for, among many other info, my passport number. Go figure…)

v4ry gudi <3 hana mntnawhr u gt the scrnsvr? r day 3?oh wait I'm not 8 either. Yep even more annoying I successfully bought gravity, tetris and sonic, returned my phone, got a new handset, same sim, same ovi account, can i redownload £15 worth of apps, can I buggery and to make matters worse they just sit there taunting me in the 'my stuff' section.http://hello5800.tumblr.com/post/208597680/my-s...I tried to buy jokuispot – but couldnt find the premium verison, so just got it off their own site instead. Searching for last.fm was equally fruitless so off to their site i went. It's a shabby bag-o-shite.Though i did manage to buy the worlds worst flight control clone for £1.50.

v4ry gud
i <3 hana mntna
whr u gt the scrnsvr? r day 3?

oh wait I'm not 8 either. Yep even more annoying I successfully bought gravity, tetris and sonic, returned my phone, got a new handset, same sim, same ovi account, can i redownload £15 worth of apps, can I buggery and to make matters worse they just sit there taunting me in the 'my stuff' section.

http://hello5800.tumblr.com/post/208597680/my-s...

I tried to buy jokuispot – but couldnt find the premium verison, so just got it off their own site instead. Searching for last.fm was equally fruitless so off to their site i went. It's a shabby bag-o-shite.

Though i did manage to buy the worlds worst flight control clone for £1.50.

Ouch… that's grim. Same happened to me with some Gravity installs on long-term loan handset. In the end I just bought it again direct from the developer (who's app's so awesome I don't mind bunging a few quid extra).

Ouch… that's grim. Same happened to me with some Gravity installs on long-term loan handset. In the end I just bought it again direct from the developer (who's app's so awesome I don't mind bunging a few quid extra).

Yes, it's like a 'idiots guide to identity theft'… Passport numbers, bank details…What next? A vile of blood?

Yes, it's like a 'idiots guide to identity theft'… Passport numbers, bank details…

What next? A vile of blood?

Brilliant!

Brilliant!

That's because licenses on the Ovi Store cannot be transfered from one phone to another. Every license is per-phone, not per-SIM, per-credit-card, or per-person.

That's because licenses on the Ovi Store cannot be transfered from one phone to another. Every license is per-phone, not per-SIM, per-credit-card, or per-person.

its funny because it is true. the worst part about it is that if you read the fine print it says that once you buy an app you own it. the only way to get your money back is if the app is defectifve or not advertised correctly in terms of its features. if you want your money back you have to provide proof of purchase and it could take 30 days!! are they serious? why would i bother logging in if i will need proof of purchase?

its funny because it is true.

the worst part about it is that if you read the fine print it says that once you buy an app you own it. the only way to get your money back is if the app is defectifve or not advertised correctly in terms of its features. if you want your money back you have to provide proof of purchase and it could take 30 days!! are they serious? why would i bother logging in if i will need proof of purchase?

which is why i will never buy from ovi store again. well maybe some wallpaper imagine you spend £100 ? £200 ? drop your phone? can you get ovi store insurance?

which is why i will never buy from ovi store again. well maybe some wallpaper
imagine you spend £100 ? £200 ?
drop your phone? can you get ovi store insurance?

Sad, but expected…..

Superb, love it

most excellent, absolutely made everyones day at Mippin HQ

Oddly enough, it seems better today: searching for “voice recorder” now gives three possibilities. When I tried it the other day, I drew a blank (I was probably offered Hannah Monatana screen savers as consolation: I don’t remember).

Yay! They also seem to have fixed the N-Gage catalogue, which had been borked for the best part of a week.

Sad, but expected…..

Sad, but expected…..

[...] worth a read through the comments after the animation too, because you’ll soon discover this type of interaction with OVI is seemingly par for the [...]

Superb, love it

Superb, love it

most excellent, absolutely made everyones day at Mippin HQ

most excellent, absolutely made everyones day at Mippin HQ

Oddly enough, it seems better today: searching for “voice recorder” now gives three possibilities. When I tried it the other day, I drew a blank (I was probably offered Hannah Monatana screen savers as consolation: I don't remember).

Oddly enough, it seems better today: searching for “voice recorder” now gives three possibilities. When I tried it the other day, I drew a blank (I was probably offered Hannah Monatana screen savers as consolation: I don't remember).

Yay! They also seem to have fixed the N-Gage catalogue, which had been borked for the best part of a week.

Yay! They also seem to have fixed the N-Gage catalogue, which had been borked for the best part of a week.

I work at Nokia and I found this to be the funniest and most accurate description of the Ovi Store EVER.

[...] video. Or maybe it’s more brainwashing than parody, because I kinda want one now. [Vimeo via The Really Mobile Project] Tagged:app storeclipsentertainmentimage cachenokia ovi app storeovi app story [...]

I work at Nokia and I found this to be the funniest and most accurate description of the Ovi Store EVER.

I work at Nokia and I found this to be the funniest and most accurate description of the Ovi Store EVER.

Absolute, absolute, absolute genius

[...] talented Mr Ben Smith over at The Really Mobile Project has used one of those super flash cartoon animation services to script his experience of shopping [...]

some companies make it really hard to give them your money. oh wait..

Absolute, absolute, absolute genius

Absolute, absolute, absolute genius

some companies make it really hard to give them your money. oh wait..

some companies make it really hard to give them your money. oh wait..

i hope you are entering this in : http://blog.ovi.com/innoviate/

[...] of The Really Mobile Project wanted to show just how horrible experience Nokia (NYSE: NOK)’s Ovi Store provides. To [...]

i hope you are entering this in : http://blog.ovi.com/innoviate/

i hope you are entering this in : http://blog.ovi.com/innoviate/

[...] ovi store cartoon it’s all about hannah montana, baby [...]

I’m not sure that’s the type of video they’re after Mac

[...] Apple’s approach is easy and quick, Nokia’s is… the exact opposite. The Really Mobile Project put together this brilliant animation that shows exactly how frustrating it is to buy a simple [...]

I'm not sure that's the type of video they're after Mac

I'm not sure that's the type of video they're after Mac

Haha! Funny, but not true.
It’s not THAT bad

Haha! Funny, but not true. It's not THAT bad

Haha! Funny, but not true.
It's not THAT bad

Genius.

Genius.

Genius.

Visit my site http://www.dontbuyn97.com to hear my story about this piece of c**p!

Visit my site http://www.dontbuyn97.com to hear my story about this piece of c**p!

Visit my site http://www.dontbuyn97.com to hear my story about this piece of c**p!

[...] awful application stores has been a hobby of ours for some time now. Symbian Horizon’s not an application store, but it should be much, much better… On [...]

[...] @vowe Shopping at the OVI store… http://bit.ly/1tB0E6 <== SO TRUE!! #Nokia #megafail #E72 Tags: fresh, [...]

[...] imagine that #Nokia could not make a decent store even over a year after the AppStore launch. http://is.gd/4Vd2F Tags: fresh, [...]

[...] The Really Mobile Project » Blog Archive » Shopping at the OVI store… A tale of woe about shopping in the OVI store… “Would you like a Hannah Montana screen-saver with that?” [...]

[...] go to find S60 applications. This has been explained in detail by sites like All About Symbian and The Really Mobile Project, and my own experiences with it have been far from stellar and even somewhat frustrating. Well, at [...]

[...] seems they were concerned about my recent dis-interest in their extensive Hannah Montana catalogue…  I’ll have a full un-boxing video posted [...]

[...] We’ll be there…  Nokia have invited us to their big Ovi announcement. Lips are unusually tightly sealed but the message is consistent – Nokia see this as a big announcement. It seems they may have forgiven (or at least laughed-off) the whole Hannah Montana thing… [...]

[...] The Nokia Ovi App Store must really want to sell some Hannah Montana screensavers based on this parody video. Or maybe it’s more brainwashing than parody, because I kinda want one now. [Vimeo via The Really Mobile Project] [...]

[...] Today’s experience with the Ovi Store is definitely an improvement compared to maybe a few months ago. Remember Ben Smith’s horrible shopping story with the Ovi Store and Hannah Montana? [...]

[...] Today’s experience with the Ovi Store is definitely an improvement compared to maybe a few months ago. Remember Ben Smith’s horrible shopping story with the Ovi Store and Hannah Montana? [...]

[...] Today’s experience with the Ovi Store is definitely an improvement compared to maybe a few months ago. Remember Ben Smith’s horrible shopping story with the Ovi Store and Hannah Montana? [...]

[...] customer service, however, often leaves a lot to be desired – we’ve covered it before at length. So here for your guffawing pleasure is their response to Richard Mason who wrote to ask if they [...]

[...] Nokia have given us three phones to give away to Really Mobile readers – having forgotten that post (we assume) or (more probably) taken it in good humour… so make us laugh and get [...]

[...] really a Joy reading them and i always said that i love his Sense for Sarcasm! Remember his “Shopping in the Ovi Store” Video? Oh by the Way, here’s Ben Smith, training for the Dancing Scenes in the Movie! [...]

[...] there is no doubt that it’s been evolving steadily over the last few months from the 100-application Hannah-Montana-spoof that it was upon launch. Just open the client on your phone and you’ll be surprised by a lot [...]